Galaxy is an advanced mobile app designed to revolutionize field sales operations. With its powerful features, Galaxy empowers your sales team to:

Streamline Field Operations

  • Selfie Attendance: Ensure accountability and track field visits with ease.
  • Route Planning: Optimize daily routes to maximize productivity and reduce travel time.
  • Order Tracking: Monitor order status in real-time and expedite delivery.

Enhance Sales Productivity

  • Task Management: Prioritize and manage tasks efficiently, increasing productivity.
  • Expense Tracking: Simplify expense reporting and streamline reimbursement processes.
  • Customer Interaction Management: Capture valuable customer insights and build stronger relationships.

Boost Efficiency and Accuracy

  • Real-time Data: Access up-to-date information on the go, making informed decisions.
  • Automated Reporting: Generate comprehensive reports with ease, providing valuable insights.
  • Reduced Paperwork: Minimize paperwork and streamline administrative tasks.

Improve Customer Satisfaction

  • Enhanced Communication: Improve communication with customers through timely updates and personalized interactions.
  • Faster Response Times: Resolve customer queries and issues promptly, boosting satisfaction.
  • Improved Service Delivery: Deliver exceptional service and build long-lasting customer relationships.

Galaxy Field Team Management: Offerings

Route Planning and Management

Galaxy Field Assist enhances the mobility of field workforces by offering advanced route planning and navigation features. It optimizes routes, prioritizes visits based on strategic importance, reduces fuel consumption, and maximizes customer interactions. The system also provides real-time GPS navigation, enabling updates and rerouting to avoid traffic congestion.

Attendance and Leave Tracking

Galaxy’s innovative tracking module streamlines workforce attendance and leave management, reducing time theft and enabling real-time insights, empowering employees with tools for productivity and autonomy.

Employee Expense Management

Galaxy’s in-app expense management simplifies field staff expense management, allowing employees to request and respond to claims, maintain comprehensive records, and ensure policy compliance.

Order Management Tool

The tool enhances field sales experience by allowing salespeople to take orders, record details, create discounts, and gain real-time insights, improving efficiency and decision-making.

Customer Details Management

Store detailed customer information, including contact details, visit history, and preferences, while interaction tracking logs for better relationship management.

Media Management

The platform provides a storage and access platform for multimedia content, including videos, posters, and documents, facilitating efficient media management within the organization.

Transforming Field Sales Workflows: Inside Galaxy Field Management System

Selfie Punch

Sales personnel can clock in and out using a selfie, ensuring accurate verifiable attendance records.

Detailed Attendance Records

Provides a comprehensive view of attendance history, leave balances, and working hours.

Efficient Route Planning

Helps sales personnel plan the most efficient routes for their daily visits, saving time and travel costs.

Real-Time Navigation

Integrates with GPS to provide real-time navigation and updates on traffic conditions

Customer Profiles

Stores detailed information about each customer, including contact details, visit history, and preferences.

Interaction Tracking

Logs all interactions with customers, providing a complete history for better relationship management.

Order Tracking

Manages customer orders from creation to fulfillment, ensuring timely delivery and accurate records.

Item Categories

Organizes products into categories for easy selection and order placement.

Task Management

Organizes tasks into pending, completed, and canceled, helping sales personnel stay on top of their responsibilities.

Visit Logs

Records details of each customer visit, including date, time, and outcomes.

Activity Tracking

Identify the specific activities that need to be tracked (e.g., customer visits, sales calls, deliveries, maintenance tasks).

Business Impact

Here are four key points demonstrating the business impact of Galaxy Field Management Software:

Enhanced Operational Efficiency

Galaxy improves operational productivity by eliminating manual tracking and administrative bottlenecks. Its intelligent route planning and real-time tracking reduce travel time by up to 35%, allowing field employees to optimize routes, reduce fuel costs, and increase client meetings. Automated task management boosts workforce productivity and strategic resource allocation.

Data-Driven Performance Management

The software offers real-time analytics and comprehensive insights into employee performance, enabling managers to make informed decisions about training, resource allocation, and individual employee development. This data-driven approach identifies top performers and highlights areas for improvement, fostering a more accountable workforce.

Cost Optimization and Expense Control

Galaxy's expense management system significantly reduces financial leakages and administrative overhead by eliminating manual reporting, preventing fraudulent claims, and ensuring strict policy compliance. This system saves up to 40% on administrative costs and expense processing time, particularly beneficial for small and medium enterprises.

Customer Relationship Enhancement

Galaxy's customer relationship management software centralizes customer interaction data, creating comprehensive profiles and tracking interaction history, preferences, and communication patterns. This enables personalized interactions, improving customer satisfaction and retention. Sales representatives can access detailed customer logs, order histories, and preferences, driving long-term business growth and customer loyalty.

Features Case Study / HAKS

“Our Sales Efficiency clearly applauds Bridge Suite’s Tireless Assistance.”

  • 87%
    Sales Efficiency
  • 97%
    Customer Retention
Haks Kitchen revolutionized its operations using Bridge Suite’s tailored CRM solutions. By streamlining customer management, enhancing order tracking, and improving overall efficiency, Bridge Suite empowered Haks Kitchen to elevate its customer service, resulting in better engagement, faster order fulfillment, and business growth. Explore how they achieved remarkable results with our CRM!
  • Raghav Sachdeva
    Director, Haks Kitchen
Read the case study
Features Case Study / Mantra e-Bikes

“Bridge Suite is not just a tool; it’s the backbone of our sales strategy”

  • 93%
    Increase in Repeat Purchases
  • 98%
    Improvement in Lead Conversion Rate
Mantra E-Bikes remolded its business operations through Bridge Suite, enhancing customer management and sales efficiency. By automating workflows and integrating CRM features, they reduced response times and improved client interactions. This collaboration enabled Mantra E-Bikes to scale rapidly while delivering exceptional service, positioning them as a leader in the e-bike industry.
  • Shobhit Garg
    Co-Founder, Mantra E-Bikes
Read the case study
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Frequently Asked Questions

How to track my employee's time in the field?
Galaxy Field Assist offers a robust time-tracking feature that empowers you to monitor your employees’ field activities in real-time. With GPS tracking, geofencing, and automated time logs, you can accurately track work hours, identify productivity patterns, and optimize resource allocation.
Why is Field Employee tracking important?
Field employee tracking software optimizes workforce performance and strategic decision-making, providing real-time insights, enhancing productivity, reducing costs, and generating ROI forecasts, thereby giving organizations a competitive edge in managing their mobile workforce.
Is Field employee monitoring legal?
Ethical field employee monitoring apps like Galaxy prioritize transparency, respect for personal boundaries, and limited monitoring. These apps, like TrackoField, track employees during official work hours, ensuring personal time remains private and enhancing productivity and safety.
Who Can Use Galaxy Field Assist Software?
Galaxy Field Assist Software is beneficial for various industries requiring mobile or field-based workforces, including field service companies, maintenance businesses, HVAC technicians, plumbing and electrical service providers, sales and distribution, logistics, construction, healthcare, home services, telecommunications, retail, and agriculture.

Embrace one App that automates your entire Field Management

Advanced features like geofencing, intelligent routing, and robust analytics are waiting for you.

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