Heart behind the hardware, Soul behind the software
The Bridge Suite Story
We are the dreamers who dare
The builders who believe
The innovators who imagine
Bridge Suite is not a company, but a mind that understands the essence of SMEs in building the economy.CRM systems are the backbone of customer interactions for companies worldwide, from small startups to Fortune 500 giants. They’re indispensable and crucial, yet most existing solutions must be updated, cumbersome, and desperately need a complete overhaul.
This software powers millions of customer interactions every day, but can you name a single CRM that truly excites and empowers its users?
Bridge Suite’s unwavering mission is to transform one of the most critical and deeply embedded software categories in business: Customer Relationship Management. Our goal is to reimagine CRM from the ground up, creating a solution that seamlessly scales from SMEs to enterprise-level corporations, all while putting customer relationships at the core.
Today, Bridge Suite stands as a testament to how organizations can transform their customer relationships while maintaining strong ethical standards at its core.
We’re on a quest to build a CRM that not only manages data but actively improves customer relationships, driving business growth across the spectrum.
Our Journey
2020
(2020) Vision
Bridge was born from a revolutionary vision: to empower SMEs with tailored solutions that address their unique challenges, moving beyond the one-size-fits-all approach that dominates the market.
2021
February
CRM-based core solution launched, marking a significant milestone in Bridge Suite's product lineup. With an initial user base of 50, Vista was designed to optimize lead generation and drive sales performance for SMEs
2021
March
New Facility Started, The current facility is a 7000 sqft well-equipped workshop that was set up in 2006 in the Sarai Khwaja industrial area in Faridabad.
2021
March
Bridge Suite successfully acquired its first customer, Blair a pharma company (Panchkula Haryana) in March 2021 bringing its total user base to 100, demonstrating the product-market fit and effectiveness of its CRM solutions in meeting the needs of SMEs.
2021
June- Serve
A dedicated Service Support application launched, expanded Bridge Suite's capabilities by focusing on optimizing customer service operations. With 200 users onboard, Serve introduced streamlined workflows for managing customer inquiries, tickets, and service contracts.
2021
December
Introduced Pulse, an End-Customer application, providing users with direct control over ticket and service contracts, with a growing user base of 400, offering a self-service portal for easy inquiry submission.
2022
March- Omni
Takes over, a Management-Based Analytical application with 600 users, offering powerful tools for analyzing purchase, sales, and expense data, enabling businesses to make informed, data-driven decisions.
Also achieved Feature in Prestigious SAP Innovation Playbook
2022
July- Drive
A Delivery Driver-Based application, revolutionized logistics management with real-time tracking, dynamic route adjustments, and performance analytics, enabling businesses to streamline processes and improve customer satisfaction through efficient delivery completion.
2022
December- DMS
A Dealer Management System launched, aimed at improving business dealer relationships and streamlining operations, with 1,200 users at launch.
2023
July- Galaxy
Introduced, a live tracking app for businesses to stay connected with their field force. Its geo-based attendance module records employee presence, improving operational efficiency. The CRM capabilities streamline customer interactions, allowing users to track orders, manage leads, and monitor sales pipelines.
2023
Key Integration and Modules
Key integrations like SAP B1 and Oracle ERP improved operational synergy for businesses. The rollout of Social Media Integrations and New Modules enabled companies to engage with customers more effectively. The growing user community to around 3500 users validated Bridge Suite's effectiveness and highlighted the demand for tailored CRM solutions, positioning the company for future expansion and innovation.
2023
Key Integration and Modules
Key integrations like SAP B1 and Oracle ERP improved operational synergy for businesses. The rollout of Social Media Integrations and New Modules enabled companies to engage with customers more effectively. The growing user community to around 3500 users validated Bridge Suite's effectiveness and highlighted the demand for tailored CRM solutions, positioning the company for future expansion and innovation.
2024
February
Bridge Suite launched Bridge Nexus, a Community-Driven platform for startups with a 4500 user base, empowering them and fostering collaboration within the entrepreneurial ecosystem, connecting businesses with potential clients, partners, and investors.
2024
April
Introduced Low-Code/No-Code Features, allowing businesses to customize and automate workflows without technical expertise, the User base of 5,500 users registered, and reducing deployment time significantly.
2024
August
Introduced Enhanced Analytics & Reporting Modules, utilizing AI to enhance business efficiency and growth. These modules enable users to analyze data more effectively, identify trends, make informed decisions, uncover hidden patterns, optimize performance metrics, and generate comprehensive reports. The user base surpassed 7,000, showing steady growth and continued market adoption of Bridge Suite's solutions.
Our Mission
Bridge Suite CRM aims to drive business transformation by automating the implementation process using AI and low-code/no-code technologies. It enables businesses to configure and deploy applications efficiently, ensuring a smooth user experience. By providing a connected ecosystem for customer-facing operations and backend processes, it aims to create a future where businesses can thrive, innovate, and succeed with ease and efficiency.
Our Vision
Our vision is to bridge the gap between fragmented customer-facing applications and robust ERP systems, creating a unified and intelligent ecosystem tailored to the unique needs of various industries. With AI at its core, we aim to revolutionize business operations by delivering industry-specific solutions.
We strive to be the trusted partner for startups and small businesses, guiding them from inception through growth with tools for effective lead generation, operational management, and strategic planning.
Key Objectives of Our CRM
Our Team
Bridging The Gap with a Team That Thrives For Innovation
At Bridge Suite, we believe that great things happen when passionate individuals unite. Our collective efforts enable us to deliver exceptional value and support, guiding our clients on their journey toward success.
Our community spirit is the heartbeat of Bridge Suite. Each member contributes their unique talents, collaborating seamlessly to create innovative solutions that drive results for our clients. Whether it’s brainstorming strategies, developing user-friendly applications, or analyzing data to refine campaigns, we work together to ensure your vision comes to life.
Active Users
Industry Core Applications
Unified Vision
7 Pillars of Excellence: Our Core Values
At Bridge Suite, our foundation is built on time-honored values. These principles guide how we interact, collaborate, and grow. They represent the best of who we are and who we strive to be, shaping every aspect of our professional community.
Customer-Centricity
We prioritize our customers’ needs, striving to deliver solutions that empower them to succeed in their unique journeys.
Innovation
We embrace creativity and continuous improvement, leveraging cutting-edge technologies like AI and low-code/no-code to revolutionize business operations.
Integrity
We conduct our business with transparency and honesty, fostering trust and building long-lasting relationships with our partners and customers.
Collaboration
We believe in the power of teamwork, both internally and with our clients, to achieve common goals and drive shared success.
Sustainability
We are committed to contributing positively to the economy and society by supporting businesses in their growth journeys and fostering responsible practices.
Excellence
We strive for excellence in everything we do, from the quality of our solutions to the service we provide, ensuring our clients receive the best possible experience.
Adaptability
We remain flexible and responsive to the ever-changing needs of our clients and the industry, ensuring that our solutions evolve to meet future challenges.
Our Clients Trust Us
Bridge Suite CRM provides innovative tech solutions across industries, serving startups to Fortune 500 companies.
Client Testimonials
“Bridge Suite's lead management solution helped us streamline processes, provide real-time visibility, and empower teams with actionable insights, enabling better results.”
Co-Founder, Mantra E-Bikes
“I found Bridge Suite to be a game-changer for our sales process. Before Bridge Suite, we needed help with time-consuming Excel-based quotations that required constant customization. They solved this by offering a fully customized app tailored to our needs, saving us 1-2 hours per project and significantly boosting productivity.”
Director, Haks Kitchen
“Bridge Suite transformed our customer relationship management. We struggled with scattered data and missed follow-ups, but their CRM solution centralized our information and automated reminders. This has dramatically improved our customer retention and sales conversion rates.”
CEO, Ledure Lighting
“Before Bridge Suite, our sales team was drowning in manual data entry. Their sales automation platform eliminated this tedious task, allowing our reps to focus on what they do best - closing deals. We've seen a 30% increase in sales productivity since implementation.”
Sales Director, OKNA Designs
“As a rapidly growing startup, we needed a scalable solution to manage our expanding client base. Bridge Suite's customizable platform adapted perfectly to our evolving needs, allowing us to add new features as we grew. It's been instrumental in supporting our 200% year-over-year growth.”
Founder, WAE Limited
“Bridge Suite's analytics dashboard was a game-changer for our decision-making process. We went from guessing to knowing, with real-time insights into our sales pipeline and team performance. This data-driven approach has helped us optimize our strategies and increase our close rate by 25%.”
Škoda Auto India
Your Business Deserves the Best Tools!
Partner with Bridge Suite and join our thriving network of 1000+ SMEs that have unleashed growth and efficiency. Experience the difference with “Your Very Own” CRM solutions tailored for your business success.
